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Email Archive

This is an archive of e-mail sent out from The Home Office - official communications. Separated by sailing.

~ ~ ~ E-mail content is listed from most recent to least recent. ~ ~ ~

Not getting the e-mails? E-mail booking@jococruise.com

Scroll down for emails regarding previous sailings.


2023

[November 29, 2022] Join the JoCo Cruise Mod Squad! Also: Dinner Seating Reminder

Wanna Join the Mod Squad?

THO is looking for folks who are comfortable being in front of a camera, to help us get staged pictures and short videos that showcase the joy and fun of the JoCo Cruise. You don’t need any special skills, you just need to be on board!

We’re looking for friends to help us showcase a variety of JoCo Cruise activities in a way that “candid” pictures taken at random rarely do. We will ask some of you to pose as couples. (No actual couples please; that can get complicated in the event your relationship status changes.) The photos and videos will be featured throughout the year on social media so that we can showcase the joy of our cruise experience as displayed by real-life JoCo Cruise attendees. In particular, we would like to get pictures of the following activities and settings:

  • Enjoying a stateroom balcony
  • “Couples” pics (specifically asking for non-couples to pose as couples)
  • Pals having delicious beverages
  • Pals at informal gatherings
  • Hot tub and poolside
  • Tabletop gaming
  • Playing console games
  • Crafting
  • Enjoying the food
  • Beach fun
  • Arcade gaming
  • Countdown photos (holding numbers that we will provide)
  • Short video clips with no audio

We’ll need about an hour of your time, and you’ll be able to choose the activity and time that work best for you. The schedule for these photo shoots won’t be determined until much closer to sailing.

If you would be interested in this please complete this form and we’ll be in touch later.
https://docs.google.com/forms/d/e/1FAIpQLSeIrs0EdswhEgHfncn9sm94IEixyEys0jZbnlu3Uj28cn1xmg/viewform

Dinner Seating - Final Reminder

Per our last email to you, this is a reminder that the deadline for submitting Dinner Seating preferences is November 30th. If you have a preference, please have your booking's Primary Contact go to the “Booking Preferences” tab of your JoCo Cruise User Account and select either the Early (5 pm) or Late (7:30 pm) Dinner by then.
https://book.jococruise.com/2023/#/account/

Also as previously noted, we will do our best to accommodate all requests, but please note that expressing a preference does not guarantee your being assigned that seating. And if you're planning to coordinate your dinner seating with any other bookings (as in, you want to all sit together), make sure you all select the same seating preference.

Bed Placement, HAL Mariner Number and Cruiser History

While we're reminding you of the last email, also feel free to check on your booking's Bed Placement, the accuracy of your Cruiser History, and any applicable HAL Mariner Numbers in your User Account.

The Usual Other Reminders

Helpful links:

96 days!

THO.


[November 15, 2022] Dinner Seating and other Booking Preferences

Dinner Seating Preferences

Please take a moment to go to the “Booking Preferences” tab of your JoCo Cruise User Account and set your Dinner Seating preference—that is, whether you prefer the Early (5 pm) or Late (7:30 pm) Dinner, or have no preference. Please note: the deadline for submitting Dinner Seating preferences is November 30th.
https://book.jococruise.com/2023/#/account/

For your reference, our records indicate your booking's current Dinner Seating preference is «DinnerSeating». If that doesn't match your expectations, you must fix it by November 30th.

Note: while your booking’s Dinner Seating preference selection is visible to all booking occupants with a User Account, only your booking’s Primary Contact can make changes. We will do our best to accommodate all requests, but please note that expressing a preference does not guarantee your being assigned that seating.

Also note: if you're planning to coordinate your dinner seating with any other bookings (as in, you want to all sit together), make sure you all select the same seating preference.

Bed Placement

Hey; while you're looking at your User Account, also take a peek at your requested Bed Placement—whether you want one larger bed or two separate beds—and make sure it matches your expectations. I mean, you're right there anyway. Alternately, read at the next paragraph…

For your reference, our records indicate your booking's current Bed Placement preference is: «BedsStatus».

As with Dinner Seating above, only the the booking's Primary Contact can make changes to this preference.

HAL Mariner Number and Cruiser History

If you're a member of the HAL Mariner Society, and while you're checking your other booking preferences (see above), you can take this opportunity to make sure your Mariner Number is properly associated with your booking. You can check/enter this info in the “Passengers” tab of your User Account.
https://www.hollandamerica.com/en_US/mariner-society.html

What is this strange society of mariners we speak of? Basically, it's Holland America's equivalent of a frequent flier program. (But obviously, it doesn't involve flying; if the Nieuw Amsterdam is at any point airborne, we will have other, far more pressing concerns than this program.) Accumulating credits in the Mariner Society entitles you to various benefits onboard—discounts in the shops, spa, specialty restaurants, etc. Details can be found on HAL's Mariner Society page linked above.

Also also: you can also go over your booking's Cruiser History. (It's found under the tab of the same name.) This tab reflects which, if any, previous JoCo Cruises the members of your booking have attended. If any Cruiser History information is inaccurate, let us know and we'll get it fixed.

The Usual Other Reminders

Helpful links:

109 days!

THO.


[November 4, 2022] Initial Lineup Announced for 2023

JoCo Cruise 2023 Lineup

Hi ho, neighbors; 'tis the season to announce the initial lineup of performers and guests for JoCo Cruise 2023! Huzzah and fuzzlecakes!

  • Jonathan Coulton
  • Dante Basco
  • Jim Boggia
  • River Butcher
  • Open Mike Eagle
  • Josh Gondelman
  • Gennifer Hutchison
  • Aabria Iyengar
  • Marc Evan Jackson
  • Aimee Mann
  • Brennan Lee Mulligan
  • Nnedi Okorafor
  • Paul and Storm
  • Rainbow Girls
  • Isabella Roland
  • Riz Rollins
  • Nathan Sawaya
  • John Scalzi
  • Janet Varney
  • Wil Wheaton

You can find out more info about our various performers/guests on our Performers & Guests page.
https://jococruise.com/guests/

Is that it? Are we finished announcing acts for 2023? NO THAT IS NOT IT AND NO WE ARE NOT! Still some more names to come. Keep one eye on your inbox.

Did We Mention Cruise Merch? (Yes)

As we shouted about in last week's email—there were exclamation points and everything—JoCo Cruise 2023 merchandise is now available via our store page at DFTBA. Things to wear! Things to have! Things that aren't designed specifically for wearing that you can wear anyway because you're a grown-up and nobody can tell you what you can and can't wear!
https://store.dftba.com/collections/joco-cruise

Reminders

In addition to reminding you about submitting any applicable information via the links below (which are also found under “Helpful Links” in your User Account), now is a very good time to double-check the expiration date on your passport and make sure that it will be valid for JoCo Cruise 2023. Check HAL's website for complete info about travel document requirements.
https://www.hollandamerica.com/en_US/faq.cruise-preparation.do-i-need-a-passport.html

Helpful links:

121 days!

THO.


[October 28, 2022] JoCo Cruise 2023 Merchandise

2023 Merchandise

“What's new,” you ask? Brand new 2023 merchandise in the in the JoCo Cruise merch store at DFTBA, that's what's new! How's that work for you?
https://store.dftba.com/collections/joco-cruise

We've once again joined with the awesome folks at DFTBA to handle our merch fulfillment, so all your fun goodies will get delivered right to your doorstep! Or doorstep equivalent!

Our 2023 artwork is by our old pal Adam Koford. Kraken-based Pop-O-Matic fun for the whole family!
https://www.akoford.com/

Drop on by the store for all your t-shirt, enamel pin, challenge coin and poster needs! And special for this year: a postcard set of every JoCo Cruise poster to date. Plus, there are still some items from past JoCo Cruises available, including as our popular SOON™ gear. So head on over to the JoCo Cruise merch store and do the age-old “exchange money for goods and services” dance.

Reminders

Please don't forget that the following requests/submissions may be made via the links below, or via the “Helpful Links” section of your User Account:

127 days!

THO.


[October 4, 2022] Call for Helpers; Shadow Cruise Event Submissions; Theme Days

Hello, friends! We've been relatively quiet for a while, e-mailically speaking. But it's harvest season, and with it comes a bounty of info as we reap the—you know what, we can already tell this metaphor isn't going to hold up at all, so let's just drop it.

Here's some JoCo Cruise 2023 news and announcements. (There, that was much simpler, if less flashy.)

Call for Helpers

Every year, JoCo Cruise stays metaphorically afloat thanks to the help of an army of attendees who donate time on board to help monitor events, staff the Info Desk, help support event setup and pack-up, and a ton of other tasks. We call these stalwart altruists our Helpers. And you can be one too!

Check out our 2023 Helpers page to see all the different ways you can help out onboard. Once you've looked over the options, if you're interested in joining the ranks, you can fill out our Helper Volunteer Form. (You'll be prompted to login to your User Account if you're not already logged in.) Thanks in advance to everyone who's able to join the ranks!
https://jococruise.com/helpers/
https://book.jococruise.com/joco-cruise-2023-helper-submission-form/

*NOTE: we do not utilize first-time attendees as Helpers. We appreciate first-timers’ willingness to help out, but it’s important to us that people on their first JoCo Cruise spend that time enjoying and familiarizing themselves with the event and the JoCo Cruise community.

Shadow Cruise

As those of you who've been with us before are aware, every year we provide space on board and in the schedule for the attendees to put together and run their own events throughout the week. This program, known as the Shadow Cruise, rivals our official programming in both scale and awesomeness. From gaming to performing to crafting to jamming to stargazing to yoga to…well, you get the idea.
https://jococruise.com/shadowcruise/

Drop by our Shadow Cruise page for more information, and if you're inspired to submit your own Shadow Cruise event(s), hop on over to our Shadow Cruise Event Submission Form. (You'll be prompted to log in to your User Account if you're not already logged in.)
https://book.jococruise.com/joco-cruise-2023-shadow-cruise-event-requests/

Deadline for Shadow Cruise submissions is December 5th.

2023 Theme Days

Each year on JoCo Cruise, we incorporate a few different “theme days.” These are “days” that are given certain “themes,” because that's how words work.

Here's the theme days for 2023 (not necessarily in chronological order):

  • Welcome, New Cruisers - An annual tradition, we dedicate the first day of the cruise to making our new JoCo Cruisers feel comfortable and welcomed, with a number of events dedicated to helping them ease into—or leap into!—the experience.
  • Cosplay Halloween - Cosplay has always been a part of JoCo Cruise. But Halloween? That's a new wrinkle. Will there be trick or treating? Probably! Will there be a costume parade/masquerade? Definitely! Prepare to get your oogie boogie down!
  • Captain Day - Look at us; we're all the captain now! Everybody will automatically ranked up on Captain Day (expect for the actual captain of the Nieuw Amsterdam, who will remain at their current rank). Dress up as your favorite captain of any era, stick some epaulettes on whatever shirt you happen to be wearing, nod at each other with a curt “Captain” as you pass by…go nuts. You have the conn*.
  • Retro Day - On Retro Day, attendees can celebrate the past. Which past, you ask? You name it. Think only '90s kids will understand? Maybe, but do you mean 1990s, or 1890s, or 1290s? All of the above and more! If it's old, it's gold. There'll definitely be a “retro” dance party, but don't ask us which era yet, because thinking about how most music we grew up with constitutes “retro” now makes us feel sad.
  • Jammies Day - By end of the week, while we've all had a ton of fun, let's face it: we're all just a teeny bit tired. So on Jammies Day, everyone can take things down a notch, sartorially speaking, and feel free to chill out in your comfy jammies all damn day. Nobody can stop us, because we make the rules!

151 days!

THO.

*“Captain” title is strictly honorary, no attendees may actually command or steer the ship or make announcements from the bridge.


[August 25, 2022] Accessibility Input

JoCo Cruise Accessibility Panel

Hello! JoCo Cruise is always working to improve our support for and inclusiveness of all our attendees, including those who may face challenges related to various disability conditions and states of ability. We would like to hear from folks who are impacted by Sensory Processing Sensitivities and Hearing Disabilities to learn about their experiences onboard.

If you would be willing to participate in a panel discussion about your JoCo Cruise experience please complete this form so that we work to get it scheduled!
https://docs.google.com/forms/d/1_WRIU2SV0Iz-3jBiA7R0z3ZbRxm9FSCBCFDk2-p1Djc/viewform?edit_requested=true

192 days!

THO.


Booking and Cabin Placement Preferences - One More Reminder

Just a quick check-in to remind anyone who has cabin placement requests they haven't submitted yet to please log into your User Account and enter them under the “Booking Preferences” tab ASAP. Technically, we've passed the May 15th deadline noted in our previous email, but we're extending that through this Friday (May 20th) as a courtesy to any of you last-minute or oops-I-totally-forgot-to-do-that types out there.
https://book.jococruise.com/2023/#/account/
https://mailchi.mp/975578409f2b/cabin-placement-preferences-and-some-2022-stats

Everyone—not just the “placement preferences” folks—should also take a moment to indicate your preferences, if you have any, for bed placement (separate or combined) and dinner seating (early or late). These options can be found in the “Booking Preferences” tab noted above.

Other Helpful Links in Your User Account

Speaking of your User Account, you may also notice the “Helpful Links” section. Besides the link to our merch store (which is pretty self-explanatory), here's what those other links currently listed are all about:
https://store.dftba.com/collections/joco-cruise

Club SRO

JoCo Cruise offers a program called Club SRO (“Standing Room Only”), which will be available to a limited number of guests on a first-come, first-served basis. Club SRO is designed for JoCo Cruise guests who don't need or want to attend the onboard main concerts (e.g., crowd-averse folks, nerd-adjacent spouses, sixteen-hour-a-day dungeon masters, etc.). People who join Club SRO waive their guaranteed seating at the evening main concerts in the ship's World Stage theater, in exchange for a credit to their onboard stateroom accounts. Full details can be found in our FAQ's Club SRO section.
https://jococruise.com/faq/#what-is-club-sro

If you are interested in signing up for Club SRO on JoCo Cruise 2023, please fill out our online “I Want to Join Club SRO” application. Separate applications must be submitted for each individual seeking to join Club SRO.
https://docs.google.com/forms/d/e/1FAIpQLSfcFqrBmxGX7a7QCNcIcoksNJ5xX56ms0Obylvw8Qe9DmsKGA/viewform

NOTE: completing this form DOES NOT guarantee membership in Club SRO; you will be contacted by the Home Office regarding your Club SRO status, and with additional information as applicable. Again, numbers are limited; first-come, first-served.

Salutations / Pronouns

The Nieuw Amsterdam defaults to using “Mr.“ or “Ms.” when addressing guests in written communication, based on the gender listed on one's travel documents. If you prefer the ship use a different salutation from the above to address you in correspondence, please fill out our Salutation Change Request form.
https://docs.google.com/forms/d/e/1FAIpQLSf43jHxq9DVFVGwz1ITIiQ6r4Wh3FMWjI3Jtkh9Dsw5DPRdMA/viewform

Making these changes is a manual process for JoCo Cruise and the ship. PLEASE do not submit spurious, “joke” or vanity requests to change prefix.

Shadow TV

Stateroom TVs on the Nieuw Amsterdam include on-demand programming, allowing us to make available rebroadcasts of main stage performances and events, some movies and shows of our choosing, and even pictures of cats.

And as with previous years, one of these on-demand “channels” will be dedicated to passenger-created content—“Shadow TV”. Have you made something you think the other attendees would enjoy watching? Use the Shadow TV Channel Content Submission Form to submit original content for broadcast on board.
https://docs.google.com/forms/d/e/1FAIpQLSe42DMEqI8xCDk6FlsjV6QLekK8qhbh3DDAHeViL-4cYPLbxA/viewform

IMPORTANT: You MUST control all rights to all content (audio and video) in your submission. Don’t submit, say, a “Weird Al” video, or an original video with someone else’s music on the soundtrack.

Please use the above form to submit all media via a download/cloud storage service (Google Drive, Dropbox, box.com, etc.), DO NOT email it directly. No Flash video, and please no obscure/esoteric video formats. No links to YouTube videos, please; all submissions must be downloadable.

The Management will review all submissions and reserves the right to approve or reject submissions for any reason, including (but not limited to) copyright violations and/or violations of the JoCo Cruise Code of Conduct.

292 days!

THO.


[April 19, 2022] Placement Requests Reminder

Cabin Placement Requests

If you have specific cabin placement requests for your 2023 booking and you haven't submitted them yet, we ask that you please do so ASAP. Because JoCo Cruise is already over 90% sold out, we'll soon be beginning the (slow, laborious, manual) process of assigning bookings to specific staterooms.

As such, we want to make sure everyone who's got specific cabin placement requests (e.g. “close to/far from elevators,” “towards the front/back/middle of the ship,” etc.) have those requests properly considered during this process.

So once again, IF YOU HAVE SPECIFIC CABIN PLACEMENT REQUESTS and you haven't done so yet, please do the following by May 15th:

  • Log into your JoCo Cruise User Account
    https://book.jococruise.com/2023/#/account/
  • Navigate to the “Booking Preferences” tab
  • Fill out the “Stateroom Placement” checkboxes as applicable
  • If you have other placement requests not covered under those checkboxes, fill out the “Additional Stateroom Placement Requests” field

You can (and should) also add your bed placement and dinner seating preferences at this time. But even if you don't know those preferences yet, please make sure to get in your cabin placement requests sooner rather than later.

Some JoCo Cruise 2022 Stats

  • Total 2022 Events
    • Official: 124 events (191.8 hours)
    • Shadow: 131 (180.5 hours)
    • Total: 255 (372.3 hours)
  • Cargo (Aggregated)
    • Total units loaded: 42
    • Pallets: 15 (not counting arcade cabinets)
    • Crates: 2
    • Beautiful new heavy-duty orange road cases: 16
    • Other necessary stuff: 9
  • Game Library
    • Total number of games: 793
    • Unique titles: 518
  • Arcade Cabinets
    • Number of machines: 12
    • Total tonnage: 1.8
    • Ratchet straps used to attach machines to pallets: 64
    • Estimated number of games played: 2257
  • Twit-arr
    • Number of Twit-arr twaarts (approx.): 9,000
    • Twitarr forum posts (approx.): 10,000
    • Seamails (approx.): 45,000
  • Miscellaneous
    • Number of COVID rapid tests taken by THO members during the prep period before sailing: 240
    • Custom napkins distributed: 11,200
    • Custom elevator rugs: 26
    • Hours Griffin Newman spent analyzing the 2009 Robin Williams/John Travolta film Old Dogs: 3
    • Hours spent *officially* yelling at the moon: 1

320 days!

THO.


[April 1, 2022] 90% Sold Out for 2023, Plus a Brand New Event!

JoCo Cruise 2023 is 90% Sold Out!

With 11 months to go before we set sail, 90% of available cabins on JoCo Cruise 2023 are already sold out. We're overwhelmed by everyone's enthusiasm, and look forward to seeing all our friends again this coming March.

If you haven't booked yet, you can review all available cabin types, prices, available discounts, and deposit schedules on our Pricing Page. Or if you're ready to go, smack that booking button below!
https://jococruise.com/2023pricing/
https://book.jococruise.com/2023/#/book/


Given the overwhelming demand for our 2023 cruise, we're extremely excited to announce an entirely new JoCo Cruise event we've had in the works for a while now. As one door closes, another one opens…in the form of A WHOLE NEW ADVENTURE ON A WHOLE NEW MODE OF TRANSPORTATION!

Coming April 1, 2023…

https://jococruise.com/jcp23/

338 days!

THO.


[March 22, 2022] JoCo Cruise 2023 Booking is Now Open!

JoCo Cruise 2023
March 5-12, 2023
Sailing on Holland America's ms Nieuw Amsterdam
From Fort Lauderdale, FL to San Juan, Tortola, and Half Moon Cay

Public Booking is Now Open!

Public booking for JoCo Cruise 2023 is happening right now. This very second! Many cabin types have already sold out (passengers on JoCo Cruise 2022 had the opportunity to book while onboard, and boy they sure did), and we fully expect the 2023 event to sell out completely in relatively short order.

You can review all available cabin types, prices, available discounts, and deposit schedules on our Pricing Page. Or if you already know what you want, smack that booking button below!
https://jococruise.com/2023pricing/

https://book.jococruise.com/2023/#/book/

Forms of Payment

As was the case with JoCo Cruise 2022, we're unable to process credit cards or PayPal transactions at this time. Payments may be made for 2023 via ACH transfer. The ACH transfer process withdraws funds from an existing bank account rather than placing a charge against a credit card account. In this regard, an ACH transfer works somewhat like a wire transfer, but is less complicated and most banks won’t charge any fee for it—for those that do, it’s less expensive than wire transfer fees. (If you wish, you can think of the process as similar to a Venmo transaction.) You will need your login information for your bank account for this process. (The login is handled securely and directly within the JoCo Cruise booking/payment process, via Plaid.)
https://plaid.com/

Our system will support ACH transfers from most major US-based financial institutions, as well as many smaller banks and credit unions (over 2,000 in total). If you don't have a US-based bank account, or you find that your particular US financial institution is not supported by Plaid, please email us at booking@jococruise.com.

Travel Insurance

Travel insurance is not included in the JoCo Cruise 2023 cruise price, but we strongly suggest purchasing it through a third party. Each year there have been passengers who have needed to cancel for a wide variety of reasons (including adverse weather, cabinmates backing out, and unforeseen financial hardship; many people in 2022 experienced weather-related flight delays post-cruise), so we highly recommend it. For complete peace of mind, you may wish to consider a policy that allows “Cancel for Any Reason” coverage.

One travel insurance source we recommend is Yonder, which aggregates plans from many providers.
https://www.insureyonder.com/affiliate/JoCoCruise

While travel insurance can be purchased just about any time, the most flexible plans generally must be purchased within 14 days of your initial booking; some policies, particularly “Cancel for Any Reason” policies, require purchase within one day of booking in order to be covered for pre-existing conditions.

If you use our link to Yonder, you can select the United States as your destination; if you’ve used the above link, on the next screen it’ll automatically select “Cruise” for your type of trip further in the quote process.)

Club SRO

We're once again offering Club SRO on JoCo Cruise 2022, for those passengers who are willing to forego guaranteed seats at the nightly Main Concerts in return for a $125 credit to their onboard account. Complete info about Club SRO can be found in our FAQ. Availability is limited.
https://jococruise.com/faq/#sro

You'll be prompted during the booking process to select the option to be considered for Club SRO. If you wish to join after having completed booking, you can fill out the JoCo Cruise 2023 “I Want to Join Club SRO” Application.
https://docs.google.com/forms/d/e/1FAIpQLSfcFqrBmxGX7a7QCNcIcoksNJ5xX56ms0Obylvw8Qe9DmsKGA/viewform

Stateroom Placement Requests

If you plan to have stateroom placement requests (e.g., a specific cabin number, deck, or general location, etc.), please see our FAQ item regarding placement requests. This will help familiarize you with the potential issues involved, and will greatly assist you when it comes time to book your cabin and make your requests.
https://jococruise.com/faq/#can-i-make-stateroom-placement

(NOTE: placement requests are no longer a part of the booking process as in earlier years, but instead are submitted via your User Account once your booking is completed. If you email us your placement requests, we will just shrug and point back at this paragraph.)

347 days!

THO.


[March 18, 2022] Onboard Booking

Editor's note: This email was sent to passengers that took advantage of booking the 2023 cruise while onboard the 2022 cruise.

We're back! Like many of you, we encountered some…difficulties returning home earlier this week (thanks, bomb cyclone!). But THO is officially back and up and running. We appreciate your patience as we've gotten the atomic batteries to power and turbines to speed again.

Okay then…

Completing Your JoCo Cruise 2023 Booking by Friday, March 25th

If you're receiving this email, you completed an JoCo Cruise 2023 Onboard Booking form while aboard JoCo Cruise 2022. (Thanks for that!) As such, you've got a tentative hold on a cabin for JoCo Cruise 2023. Here's what you need to do to complete the process and officially have your booking assigned to you…

1. Log in to your JoCo Cruise User Account

Please log into your User Account and confirm that the details of your booking match your expectations. As noted on the form, we've done our best to grant everyone's first choice of cabin type, but in some cases where your initial choice was not available, we've had to assign a second or third choice.
https://book.jococruise.com/2023/#/account/

Your JoCo Cruise 2023 booking number is «BookingID» Cabin type: «CabinClass» «CabinDesc» Number of guests: «NumGuests»

2. Submit your initial payment

Once you're logged in, you'll see a “Balance and Payments Summary” section on the main page of your User Account. If you go click on the “View Your Balance Details” button there, or if you select the “Billing & Payments” tab at the top, you'll see more details regarding your booking:

  • Booking Charges (which lists the retail price of your booking as well as any applicable discounts)
  • Payments (which lists any payments already made to your booking)
  • Deposit Schedule (which lists when deposits will be due, and indicates any payments currently due)
  • Make a Payment (see below)

In the “Make a Payment” section, you must pay at least the minimum deposit currently due. In order to secure your JoCo Cruise 2023 booking, your payment must be made no later than Friday, March 25, 2022. After that date, if no deposit has been made and you have not yet contacted us, you will be in danger of losing your current booking.

You may pay any amount above the minimum deposit due if you wish, including paying your balance in full. If you choose the Pay in Full option for your initial deposit, you'll receive an additional 3% discount off the cost of your booking (after all applicable discounts have been applied). NOTE: if you wish to receive this discount, you must pay your balance in full with your initial payment; you can't pay a portion initially and then pay the balance at a later time.

As was the case with JoCo Cruise 2022, we're unable to process credit cards or PayPal transactions at this time. Payments may be made via ACH transfer. The ACH transfer process withdraws funds from an existing bank account rather than placing a charge against a credit card account. In this regard, an ACH transfer works somewhat like a wire transfer, but is less complicated and most banks won’t charge any fee for it—for those that do, it’s less expensive than wire transfer fees. (If you wish, you can think of the process as similar to a Venmo transaction.) You will need your login information for your bank account for this process. (The login is handled securely and directly within the JoCo Cruise booking/payment process, via Plaid.)

Our system will support ACH transfers from most major US-based financial institutions, as well as many smaller banks and credit unions (over 2,000 in total). If you don't have a US-based bank account, or you find that your particular US financial institution is not supported by Plaid, please email us at booking@jococruise.com.

We thank you again for being a part of JoCo Cruise. If you have any issues regarding processing your initial payment, please email booking@jococruise.com ASAP.

One last note: if you booked onboard but didn't get your 2023 Onboard Booking pin (because you all booked so many cabins, you blew past our projections and we ran out of pins!), we'll be getting in touch with you to remedy that situation…Soon™.

352 days!

THO.


Previous Sailings

email_archive/email_archive.txt · Last modified: 2022/11/29 11:57 by nessa

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